SoftPro Salt Based Water Softener Review 2023


This is our review of the SoftProElite Water Softener for City Water.

Looking for a water softener for your household is not simple but we are here to support you. We used our accumulated knowledge of water filtration systems to perform an extensive review of the SoftPro Elite Water Softener to help you decide if this system is the right fit for your household.

In our opinion, the SoftPro Elite Water Softener is one of the most efficient water softeners available in the market, and a great choice for city water. It offers an incredible lifetime warranty, the softening media lasts around 20 years, it is available in different sizes so that you can choose the right one for you, and includes several nice features.

In this comprehensive SoftPro Water Softener review, we will analyze the system’s main features, capacity, flow rate, the installation & maintenance process, its warranty, discuss customer reviews, and potential alternatives for this water softener system.

Let’s get started!

SoftPro Elite Water Softener Overview

Best Efficiency
SoftPro Elite Water Softener
Type: Salt-based
Dimension: 10 x 44 inches
Capacity: from 24.000 up to 110.000 grains
Buy On QWT
We earn a commission if you make a purchase, at no additional cost to you.

The SoftPro Elite Water Softener is a typical salt-based water softener system that is installed at point-of-entry (POE), so it softens the water before it enters the household. 

It uses the tested ion-exchange technology to remove the hardness of the water, in which sodium ions are exchanged with minerals that cause water hardness, eliminating the limescale buildup.

The SoftPro Elite Water Softener includes several efficient features that allow for a reduction the operational costs up to 68%.

The SoftPro Elite Water Softener for City Water is available in different sizes so that you can select the one with the right capacity and water flow for your household.

SoftPro Elite Water Softener Main Features

The SoftPro Elite is a typical salt-based water softener that softens hard water through ion-exchange technology. So, this system is composed of the main tank in which the softening resin is located, and a brine tank that contains the salt used in the process.

The SoftPro Elite Water Softener uses a high-capacity resin, that is 10% crosslinked (the average is 8%) which increases its resistance to some common contaminants like chlorine that damage this media, making it last much longer than average, up to 20 years.

This water softener includes a bypass valve that you can use to divert the water from the water softener when you want to use water that doesn’t need to be softened.

The SoftPro Elite Water Softener is NSF certified which is a differentiator factor when compared against other top water softener systems. It has an NSF 44 certification that ensures this system can reduce hardness caused by calcium and magnesium ions through an ion exchange process.

The SoftPro Elite has an innovative upflow regeneration design that forces the minerals that cause hardness to move up through the resin, ensuring proper circulation and a complete and balanced usage of the resin, saving salt in the process.

The SoftPro is a highly efficient water softener that can save up to 75% of salt and 64% of water, and reduce operations costs by up to 68% through a combination of several smart features, like the upflow regeneration mentioned above, and a few other features covered below, such as:

  • Auto-salt recharge: when the system softening capacity goes below 3% it performs a quick recharge process, allowing the system to wait for the full regeneration process that is typically scheduled for later in the day
  • Smart precision brining: the system calculates the precise amount of salt required to regenerate the depleted resin, avoiding wasting more salt than needed
  • Automatic backwash override: this system is suited for municipal water, which does not need backwash with every regeneration cycle. So, the system skips some backwash cycles (when it makes sense) saving lots of water in the process
  • Smart clean mode: if no water is used for 7 days, the system will automatically refresh avoiding bacteria growth
  • Vacation mode: when this mode is active, the smart control valve pauses the regeneration cycles preventing wasting salt and water

SoftPro Elite Water Softener Capacity

Choosing the right capacity for our water softener is not that easy because the capacity is measured in a unit that is not usual for us, the grains per gallon (GPG), in which one grain represents 0.002 ounces of calcium carbonate in 1 gallon of water.

Because of that, Quality Water Treatment has a calculator to support you in determining the right capacity and size for your household, based on different factors, such as family size, number of bathrooms in the household, and more.

The SoftPro Elite Water Softener is available in different sizes, so the capacity range varies from 24.000 grains to 110.000 grains. With such a wide range of capacities available, you will be able to find the right combination for your household.

SoftPro Elite Water Softener Flow Rate

With the SoftPro Elite Water Softener, you won’t feel weak water pressure in your household because this system flow rate varies from 10 to 32 GPM (gallon per minute) depending on its size, which is enough to avoid any drop in water pressure.

You just need to choose the right size for your household which is also linked to the water softener capacity. But even the lower size model offers a water flow of 10 GPM which is enough for most households and the average-sized family.

SoftPro Elite Water Softener Installation & Maintenance

The SoftPro Elite Water Softener installation process is not complex but is not a straightforward process also. Usually installing a Water Softener system requires modifying your plumbing as you need to cut pipes and connect the new system to it, and this is no exception with the Soft Pro Elite.

So, if you are not a fan of this type of DIY activity, the best way to proceed is to hire a professional to help you with the installation, no need to do it by yourself. But if you like DIY activities, the SoftPro Elite is relatively easy to install because it comes with all the materials needed and complete instructions so that you can follow the process step-by-step.

You can find the SoftPro Elite installation manual here:

Maintaining this system is relatively easy, as you will only need to add salt from time to time, according to the manufacturer’s recommendation.

You will also need to change the softening resin, but only every couple of decades because the SoftPro Elite water softener comes with a high-quality 10%crosslink resin that lasts around 20 years.

SoftPro Elite Water Softener Warranty & Support

The SoftPro Elite Water Softener comes with a lifetime warranty for the tank and a 7-year warranty for the circuit board.

This water softener also includes a 6-month money-back satisfaction guarantee, which shows the trust they have in its product and should give you extra confidence to try the SoftPro Elite Water Softener.

SoftPro Elite Water Softener Reviews

The SoftPro Elite Water Softener has an average rating of 4.5 stars on the QWT website, with more than 800 customer reviews. Most of the customers gave this product 4 or 5 stars which shows that they are satisfied with their purchase.

We noticed that, after reading the reviews carefully, customers were happy with the quality of the system and mentioned that it was easy to install.

SoftPro Salt Based Water Softener Alternatives

If the SoftPro Salt Based Water Softener system isn’t the ideal solution for your household, there are other alternatives that you can consider.

SpringWell Salt-Based Water Softener


A great alternative is the SpringWell Salt-Based Water Softener system.

This is one of the best water softeners available in the market that effectively reduces water hardness, comes with several nice features, offers a lifetime warranty, and comes with a mobile app that allows you to set up, control, and monitor the system.

SpringWell FutureSoft Salt-Free Water Softener


If you are looking for a salt-free water softener, the SpringWell FutureSoft is a nice alternative.

The SpringWell FutureSoft Salt-Free Water Softener is one of the best salt-free water softener systems available in the market, as it is capable of reducing up to 99% of scale buildup without needing salt or electricity to work, requires no maintenance, and offers a lifetime warranty.

YARNA Capacitive Electronic Water Descaler System

If you prefer an electronic water descaler that you can install in a few minutes without having to cut pipes in your household, the YARNA Electronic Descaler is a good option.

The YARNA CWD24 Electronic Water Descaler is an affordable and easy to install device that prevents scale buildup, works with any water hardness level, is maintenance-free, does not impact the water flow in your household, and comes with a 1-year money-back satisfaction guarantee.

Our Verdict

We highly recommend the SoftPro Elite Water Softener for City Water, and we have chosen this system as our top choice for the most efficient water softener in our complete article about the best water softener systems.

This Soft Pro Elite Water Softener is highly efficient as it comes packed with several features that will save you salt and water in the long run, is available in different sizes, offers great water flow, and offers a lifetime warranty and a 6-month money-back satisfaction guarantee.